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Privacy Policy

Last updated: April 2026

1. Data Controller

Falnoa, Unipessoal Lda (NIF 518792439), based in Lisbon, Portugal, is the data controller for personal data collected through this website.

Contact: use the contact form on our website.

2. Data We Collect

We collect only the data you voluntarily provide through our contact form:

  • Name
  • Email address
  • Company name (optional)
  • Service interest
  • Message content

We do not use analytics, tracking cookies, or any third-party tracking tools. No data is collected passively.

3. Purpose & Legal Basis

We process your data solely to respond to your inquiry (Article 6(1)(b) GDPR — pre-contractual measures at the data subject's request). We do not use your data for marketing, profiling, or any other purpose.

4. Data Processor

Contact form submissions are processed through Formspree, Inc. (US-based). Formspree processes your data on our behalf and is bound by their own privacy policy and data processing agreement. Data is transmitted over HTTPS.

5. Data Retention

Contact form submissions are retained for a maximum of 12 months after the last communication, then permanently deleted. You can request deletion at any time.

6. Cookies

This website uses only essential cookies required for the contact form submission to function. No analytics, advertising, or third-party tracking cookies are used. No cookie consent is required for strictly essential cookies under GDPR, but we inform you as a courtesy.

7. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate data
  • Erasure — request deletion of your data
  • Restriction — limit how we process your data
  • Portability — receive your data in a machine-readable format
  • Objection — object to data processing

To exercise any of these rights, use our contact form. We will respond within 30 days.

8. Supervisory Authority

You have the right to lodge a complaint with the Portuguese data protection authority: CNPD (Comissão Nacional de Proteção de Dados) — www.cnpd.pt.

9. Changes

We may update this policy. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance.